The Trusted Communications Infrastructure Behind Africa’s Digital Economy 

10 September 2026 | 09:05 - 13:00

Despite the rise of digital platforms, voice and messaging remain mission critical infrastructure across Africa, underpinning payments, authentication and customer trust.

The Voice and Messaging Summit, taking place on 10 September, brings together the ecosystem protecting and monetising these channels, focusing on reliability, fraud prevention and sustainable growth.

From fraud prevention and traffic quality to AI driven automation and evolving pricing models, the summit helps the ecosystem protect revenue, improve reliability and future proof voice and messaging in mobile first markets.

The Voice and Messaging Summit focuses on safeguarding and monetising Africa’s trusted communications infrastructure.

What the Summit helps you unlock 

Mobile Operators and Carriers 

Strategies to protect revenue, clean traffic and strengthen trust.

Messaging and CPaaS Platforms 

Insight into regulation, pricing evolution and enterprise demand.

Fintechs and Enterprises 

Improved reliability for OTPs, alerts and transactional messaging.

Security and Fraud Providers 

Direct engagement with operators and platforms tackling fraud at scale.

Agenda highlights

Protecting, monetising and futureproofing Africa’s trusted communications infrastructure.

Voice and SMS as Financial Infrastructure
Why messaging and voice underpin payments, authentication and everyday transactions.

Trust, Fraud and Traffic Quality
How the ecosystem is tackling spoofing, grey routes and fraud.

AI and Automation in Customer Communication
How automation is reshaping call centres, messaging and engagement.